diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 3340999604
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive an OTP after clicking "send," you can wait for the allotted time or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support team via email for assistance with account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version, and you should be able to log in and start playing without any problems. This should update your app to the most recent version.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed from earnings made through gaming activities, not from bonus amounts collected. This ensures that users can access their earned gaming rewards without any restrictions.
Q2: Is it necessary to do KYC for withdrawal?
To continue with the app, please complete and submit all required KYC details, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth experience and allow you to access the app's features. Your cooperation in providing accurate and complete information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay can happen when unexpected issues arise during the payment processing stage.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn as normal. This means you can cash out winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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